For Medilink, customers and their business are the focal point, which is why we offer such a wide range of services from installation and commissioning through to training and after-sales support.
We can provide economical, customised service contracts, designed to meet your needs, on a wide variety of equipment and instrumentation. This is so you are guaranteed maximum performance over the entire service life of your equipment. Contact us to discuss your requirements or to obtain a quotation.
- Dedicated call centre with same day response to calls
- Nationwide network of 15 qualified service engineers
- 7-day Emergency Service
- In-house & on-site Service & Repair
- Comprehensive & Flexible service contract options
- Free on-site consultation
Medilink is supported by our sister company Accuscience for all technical service and calibration functions. The Accuscience service department consists of a team of service engineers and calibration technicians including refrigeration engineers. The service division offers a complete service from planning, installation, maintenance, validation (IQ/OQ/PQ) and calibration of all ‘Pharmed Group’ supplied products. The calibration department is accredited to ISO 17025:2005 for digital temperature indicators between ranges -80o to 125oand calibration & temperature mapping of temperature controlled enclosures between ranges -50o to 130o.
Accuscience is dedicated to providing specialist quality support to their customer base which is reflected in achieving quality standards of ISO 9001:2008, EN 13485:2012 (ISO 13485:2003) & ISO 17025:2005.